Lead Capture
Every chat, channel post, and Mini App form feeds structured leads into your pipeline.
Telegram CRM
Turn Telegram into your sales and support control center.
Manage leads, pipeline stages, ticket queues, and follow-ups without leaving chat. AI captures, qualifies, and routes — humans close.
The System
What is Telegram CRM?
A complete sales and support pipeline that lives inside Telegram — auto-capturing leads from bots and channels, tracking them through every stage, and escalating to your team when AI can't close alone.
Lead Scoring
AI scores each lead by engagement, budget indicators, and urgency signals.
Pipeline Stages
Drag-and-drop stage progression with automated status updates.
Automated Follow-up
AI sends reminders, nudge campaigns, and escalates cold leads to your team.
Sales Pipeline in Telegram
| Stage | Trigger | AI Action | Human Action |
|---|---|---|---|
| New Inquiry | Bot or channel message | AI captures info, scores lead | — |
| Qualified | Lead scores above threshold | AI sends welcome + info pack | Sales rep calls |
| Proposal | Meeting booked | AI sends proposal + contract link | Negotiate terms |
| Closed | Deal won or lost | AI logs outcome, starts handoff | Fulfillment team activates |
Support Ticket Routing
Telegram CRM for support teams
AI triages support requests, assigns priority, routes to the right operator, and tracks SLA response times — all from within Telegram.
Auto-triage
Classify tickets by topic, sentiment, and urgency in real time.
Smart routing
Route to the right operator based on expertise, workload, and location.
SLA tracking
Automated SLA timers ensure no ticket is left behind.
Ready to turn Telegram into your control center?
Book a demo to see how Telegram CRM can capture, qualify, and convert your leads.